Frequently Asked Questions
1. Who can enter this competition?
Australian residents over the age of 18, or under the age of 18 with guardian permission are eligible to enter this competition.
2. How do I enter this competition?
To enter, head to https://huaweipromotions.com.au, enter your details and in 200 words or less, tell us your favourite Huawei device feature, your favourite memory with a Huawei device and what excites you most about the Mate30 Pro?
3. How many times can I enter this competition?
You are only able to enter this competition once.
4. What is the prize?
Winners of this competition will be the first to be able to purchase the Huawei Mate30 Pro when it lands in Australia. Those who purchase a Huawei Mate30 Pro will also be awarded (1) x pair of Freebuds 3 earphones. How do I redeem my prize? Winners of this competition will receive a unique code to buy their Huawei Mate30 Pro. The phone can be purchased through the following:
  • • Huawei Experience Store Chatswood (in-store only)
  • • HappyTel (in-store only) – the 5 participating HappyTel stores across Australlia are as following:
    • - Happytel QVB, Shop 82/455 George St Sydney NSW 2000,
    • - Happytel Elizabeth, Elizabeth Shopping Centre SK16 50 Elizabeth Way Elizabeth SA 5112
    • - Happytel Bayside, Bayside Shopping Centre, Shop K043 28 Beach St Frankston VIC 3199
    • - Happytel Carindale, Shop 1112A Westfield Carindale 1151 Creek Rd Carindale QLD 4152
    • - Happytel Whitford, K19 (near Optus) Westfield Whitford City Cnr Marmion & Whitfords AveHillarys WA 6025.
  • • Mobileciti (online)
You will need to provide your code upon purchase.
5. How many winners are there?
200 people will receive the prize to be eligible to purchase the Huawei Mate30 Pro.
6. How are the winners decided?
Winners are selected by a panel of Huawei judges. The top 200 creative responses that tell us in 200 words or less, your favourite Huawei device feature, your favourite memory with a Huawei device and what excites you most about the Mate30 Pro will win the opportunity to purchase the phone.
7. When does the competition begin and end?
The competition opens at 12.01AM on Thursday the 7th November and ends at 11.59PM AEDT on Monday 18th November, 2019.
8. How will I know if I’ve won the competition?
Winners will receive an email on the 20th November with a unique code and instructions on how to buy the Huawei Mate30 Pro.
9. Can I participate if I am overseas?
No, this competition is only open to Australian Residents.
10. Where can I buy the phone?
Winners can purchase the phone can be purchased through the following:
  • • Huawei Experience Store Chatswood (in-store only)
  • • HappyTel (in-store only) – the 5 participating HappyTel stores across Australlia are as following:
    • - Happytel QVB, Shop 82/455 George St Sydney NSW 2000,
    • - Happytel Elizabeth, Elizabeth Shopping Centre SK16 50 Elizabeth Way Elizabeth SA 5112
    • - Happytel Bayside, Bayside Shopping Centre, Shop K043 28 Beach St Frankston VIC 3199
    • - Happytel Carindale, Shop 1112A Westfield Carindale 1151 Creek Rd Carindale QLD 4152
    • - Happytel Whitford, K19 (near Optus) Westfield Whitford City Cnr Marmion & Whitfords AveHillarys WA 6025.
  • • Mobileciti (online)
You will need to provide your code upon purchase.
11. Will the phone have Google Mobile Services (GMS)?
The Huawei Mate30 Pro does not come with Google Mobile Services (GMS) preloaded but will have HMS preloaded.
12. What is Huawei Mobile Services (HMS)?
Huawei Mobile Services (HMS) incorporates Huawei’s chip, device and cloud capabilities, including a full portfolio of HMS Core services and related IDE tools and platforms for development and testing, along with key applications for Huawei devices such as Huawei AppGallery, Huawei Browser, Huawei video and more. HMS, together with third-party applications and services running on Huawei devices, builds the HMS ecosystem – an ecosystem that provides all-scenario capabilities global distribution channels, full operation cycle management and full support.
13. What is the RRP of the phone?
The Huawei Mate30 Pro RRP is AUD $1,599.00
14. What does the code look like?
It will be emailed to you and is a unique 12 digit alphanumeric code. You will need to quote this code when you purchase the phone.
15. How do I redeem my code?
Once you receive your code, you will have 14 days to purchase the phone from the following stores:
  • • Huawei Experience Store Chatswood (in-store only)
  • • HappyTel (in-store only) – the 5 participating HappyTel stores across Australlia are as following:
    • - Happytel QVB, Shop 82/455 George St Sydney NSW 2000,
    • - Happytel Elizabeth, Elizabeth Shopping Centre SK16 50 Elizabeth Way Elizabeth SA 5112
    • - Happytel Bayside, Bayside Shopping Centre, Shop K043 28 Beach St Frankston VIC 3199
    • - Happytel Carindale, Shop 1112A Westfield Carindale 1151 Creek Rd Carindale QLD 4152
    • - Happytel Whitford, K19 (near Optus) Westfield Whitford City Cnr Marmion & Whitfords AveHillarys WA 6025.
  • • Mobileciti (online)
You will need to provide your code upon purchase.
16. What do I do if my code doesn’t work?
If your unique code does not work, please contact enquiries6839@huaweipromotions.com.au
17. How long do I have to wait before I can redeem my prize?
The phone will be available on the 21th of November. You will then have 14 days to purchase the phone.
More questions?
See the full terms and conditions for more information about this competition. You can also contact us